Privacy Policy

Privacy Policy – Convalexa29.store

At Convalexa29.store, your privacy is our priority. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you visit or make a purchase from our website. By using our services, you consent to the practices outlined below.

1. Information We Collect

When you visit Convalexa29.store, we collect the following types of information:

  • Personal Information: This includes your name, billing address, shipping address, email address, phone number, and payment information (credit card details) when you make a purchase or create an account.
  • Device Information: We collect details about your device, such as your IP address, browser type, and operating system, through cookies and other tracking technologies.
  • Order Information: This includes the products you purchase, order number, and transaction details.
  • Communication Data: Information collected when you contact us through customer service or subscribe to newsletters.

2. How We Use Your Information

We use your personal data for the following purposes:

  • Order Processing: To fulfill and ship your orders, process payments, and send order confirmations or updates.
  • Customer Support: To respond to your inquiries, process returns or exchanges, and provide after-sales support.
  • Marketing: With your consent, we may send you promotional emails, newsletters, and special offers. You can opt out of these communications at any time.
  • Website Optimization: To improve user experience, monitor website traffic, and understand customer behavior through cookies and analytics.
  • Legal Compliance: To comply with legal obligations, such as fraud prevention and dispute resolution.

3. Sharing Your Information

We only share your personal information with third parties when necessary, including:

  • Service Providers: We work with trusted third-party vendors (e.g., payment processors, shipping companies) to complete transactions and deliver products.
  • Legal Requirements: We may disclose your information if required by law, in response to a court order, or to protect the safety of our customers or business.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4. Data Security

We take the protection of your personal information seriously and implement industry-standard security measures, including encryption and secure servers. However, no transmission over the Internet is 100% secure, so we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal data:

  • Access and Correction: You can review and update your personal information by logging into your account.
  • Deletion: You can request the deletion of your personal data unless it is required for ongoing transactions or legal purposes.
  • Opt-Out: You can unsubscribe from marketing communications at any time by following the opt-out instructions in the email.

6. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. Cookies allow us to remember your preferences, improve site performance, and provide relevant ads. You can manage cookie settings through your browser or opt out of certain tracking technologies, but this may affect site functionality.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before engaging with them.

8. Children’s Privacy

Convalexa29.store does not knowingly collect personal information from children under the age of 13. If we become aware that we have collected such data, we will take steps to delete it immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will indicate the date of the update. We encourage you to review the policy periodically.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Email: [email protected]